service@rankinbiomed.com

MI,OH,IN,IL,CO,CA,GA,TN

888-855-3316

Tissue Processor Repair

When your equipment goes down, your workflows, diagnoses and samples are put at Malfunctioning tissue processors can grind your lab’s workflow to a halt. Rankin Services provides fast, reliable repair services for all major tissue processor brands, with on-site support in key regions and depot repair options nationwide.

With decades of experience working on instruments like the Sakura VIP 5/VIP 6, Leica TP1020, and Thermo Excelsior ES, we quickly diagnose problems, replace worn components, and get your system back up and running.

Trusted Tissue Processor Brands We Repair

We repair all major histology tissue processors, including:

  • Sakura VIP 5, VIP 6, Tissue-Tek
  • Leica TP1020, ASP6025, ASP300S
  • Thermo Fisher Excelsior ES, STP420D
  • Miles Scientific, Mopec, and more

Don’t see your model listed? Just ask — we likely support it.

Common Tissue Processor Issues We Fix

Our technicians are trained to diagnose and repair:

  • Processing delays and cycle failures
  • Unresponsive control panels or software errors
  • Leaking reagents or broken seals
  • Temperature control issues
  • Rotor motor or carousel problems
  • Sensor failures or calibration drift

We also perform preventive maintenance. Learn more about PM services here.

Submit A Service Ticket

Enter the details of your request in the following form and someone from our service department will contact you.

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On-Site Repair in Key Regions

We provide on-site field service in:

  • Michigan
  • Ohio
  • Indiana
  • Illinois
  • Colorado
  • California

Outside those areas? We offer nationwide depot repair. We’ll walk you through safe shipping and ensure rapid turnaround.

Service Process

Diagnosis

Troubleshooting by experienced technicians

Quote

Transparent cost estimate before work begins

Repair

On-site or depot service

Verification

System checks and functional testing

Documentation

Service report for compliance and records

Emergency Service

Same-day or next day repair in most service areas

Why choose Rankin Services?

  • 50+ years combined technician experience
  • Specialize in histology & pathology equipment
  • Parts inventory for faster turnaround
  • CLIA/CAP-compliant documentation
  • Friendly, responsive customer support

We also offer Slide Stainer Repair Services and Cryostat Service & Repair for labs that need multi-instrument support.

Documentation & Compliance

Every repair includes a PDF or printed report with:

  • Equipment details (make/model/serial)
  • Problem diagnosed
  • Parts replaced
  • Services performed
  • Technician signature

We follow CLIA and CAP guidelines for lab equipment service documentation.

FAQs

How long does a tissue processor repair take?

Most on-site repairs are completed in 1 visit. Depot repairs take 3–5 business days depending on shipping and parts.

Do you offer PM plans for tissue processors?

Absolutely. We recommend bi-annual or quarterly PM to extend lifespan and reduce downtime.

Can I request service for multiple instruments?

Yes. We regularly schedule multi-equipment repair visits to save labs time and cost.

Do you offer service contracts?

Yes. We offer contracts with priority support, discounts, and bundled PM + repair.